COVID -19: latest information


StaySafe – with social distancing and personal responsibility
Dear visitors and hiking friends of Bad Kleinkirchheimer Bergbahnen,  


Ensuring the personal health and safety of everyone is more important than ever – including in the daily activities of the Bad Kleinkirchheimer Bergbahnen corporate group. To make your day in the mountains as enjoyable and carefree as possible, we are doing all we can to protect you and all of our staff.

 

As the operator of the cable cars and the Römerbad Thermal Spa, we have therefore taken a range of measures to protect all guests and employees in accordance with the regulations of the Austrian federal government. But we have also chosen to take  additional steps above and beyond the legal requirements.

 

HELP KEEP OTHERS SAFE

Please respect our COVID-19 Code of Conduct, which is continuously adapted to the current situation and, if necessary, to changing legal or regulatory requirements.

 


WHAT WE’RE DOING FOR YOU

 

  • Signs & information points with rules and advice for keeping yourself and others safe throughout on the mountains.
     

  • Face coverings - FFP2 - (Kaiserburgbahn & Biosphärenparkbahn Brunnach) 
    The wearing of a FFP2 mouth mask brought along is required in appropriately signed areas and from the age of 14:

  • in closed access areas on cable cars

  • in the station, entry/exit areas and during the ride on the cable cars

  • If you don't have one, you can buy one at the ticket office for € 1,00
     

  • Organisation of queuing areas: Irrespective of the current legal requirements, the queuing areas have been organised in a way that avoids groups of people standing too close together. A minimum distance of 2 meters from other guests must be maintained. Our staff are on hand to help and will also be happy to give you tips about the hinking  area.
     

  • Reduction of the maximum transport capacity in all CLOSED cable cars to 50%. In order to maintain the minimum distance, the available seats on the cable cars listed above may only be half occupied. The exception is of course the family group or people from a common household.
     
  • Hand hygiene: We have installed hand sanitiser stations inside our cable cars and toilet facilities.
     

  • Ventilation of the cabins: The cable car cabins are ventilated by opening the sliding windows when travelling towards the valley.
     

  • Disinfection measures: All cable car facilities, sanitary facilities and first aid rooms are regularly disinfected by us.
     

  • Staff who are in contact with guests must wear a face covering and gloves.
     

  • COVID-19 test: All staff are tested continuously and on an ad-hoc basis.
    Our staff at the cable cars see themselves as service partners and will be happy to help you answer questions about compliance with safety measures, so that you can always move around the mountain with a good feeling.

 

Ticket machines with buy & pick-up function

Ticket machines are located at the Kaiserburg valley station and the Biosphärenparkbahn Brunnach valley station. Tickets can be bought there or pre-ordered in the online ticket shop of Bad Kleinkirchheimer Bergbahnen and then collected from the ticket machine at any time by choosing the ‘pick-up’ option.

WHAT YOU CAN DO TO KEEP YOURSELF AND OTHERS SAFE 

 

  • Face coverings - FFP2 - (Kaiserburgbahn & Biosphärenparkbahn Brunnach) 
    The wearing of a FFP2 mouth mask brought along is required in appropriately signed areas and from the age of 14:

  • in closed access areas on cable cars

  • in the station, entry/exit areas and during the ride on the cable cars

  • If you don't have one, you can buy one at the ticket office for € 1,00

  • When using the WC facilities
     

  • Keep your distance: The minimum distance of two meters must be kept in the following areas: When queuing at the cash registers, when queuing at the lift stations and in all publicly accessible buildings. This rule also applies if mouth and nose protection is worn. Gondolas  are considered public transport. If it is not possible to maintain a distance of two meters when getting on and off after the turnstiles and in the gondolas,, the minimum distance can be bypassed if a mouth and nose protection (protection class FFP2 mask or higher) is worn. People from the same household can board all lifts together without restriction. 

     
  • Ventilation of the cabins
    If necessary, open the sliding windows during the ride to ensure that the cable cars are sufficiently ventilated.
     
  • Ensure proper hand hygiene
    Observe the general hygiene rules and wash your hands regularly. Sanitiser stations have been installed inside the cable car and toilet facilities.

 

  • Dispose of used face masks
    Properly dispose of protective masks and tissues; don’t drop them on the floor. Sufficient bins are provided in the cable car stations.

 

  • Follow the instructions
    To ensure safe and proper conduct in the ski area, follow the instructions and advice of our staff (especially with regard to hygiene rules).

 

  • Cashless payment
    If possible, use the online ticket shop of Bad Kleinkirchheimer Bergbahnen to avoid paying with cash.

 

  • Only healthy on the mountains
    If you feel unwell or have any symptoms that might indicate a COVID-19 infection (fever, cough, sore throat, etc.), please stay home. All holiday guests must inform the reception of their accommodation immediately.


And above all:
take personal responsibility and play your part in protecting the health and safety of your fellow guests.

 

 

For more information call:

Phone: +43 (0) 4240-8282-0

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